Privacy Policy

A legal disclaimer

Cain & Cain Logistics (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, website, and business operations.

1. Information We Collect

We may collect the following types of information:

Personal Identification Information: Name, email address, phone number, billing/shipping address.
Business Information: Company name, tax ID, shipping documents, invoices.
Logistics Data: Shipment details, delivery addresses, tracking information.
Technical Information: IP address, browser type, device information, cookies, and website usage data.

2. How We Use Your Information

We use the information collected for purposes such as:

Processing and managing shipments and logistics services.
Communicating with clients, partners, and vendors.
Invoicing, payments, and account management.
Improving our services, website, and customer experience.
Complying with legal and regulatory obligations.

3. How We Share Your Information

We do not sell or rent personal information. However, we may share information with:

Service Providers: Third-party carriers, couriers, IT support, and payment processors.
Business Partners: Vendors, contractors, or affiliates assisting with logistics operations.
Legal Authorities: When required by law, regulation, or court order.

4. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your personal information against unauthorized access, use, or disclosure. However, no method of data transmission over the internet is 100% secure.

5. Data Retention

We retain personal information only as long as necessary to fulfill business purposes, comply with legal obligations, and resolve disputes.

6. Your Rights

Depending on applicable law, you may have the right to:

Access, update, or correct your personal information.
Request deletion of your data.
Opt-out of marketing communications.
Restrict or object to certain data processing activities.

To exercise your rights, please contact us at the email provided below.

7. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze site usage, and improve services. You may disable cookies through your browser settings, but some features may not function properly.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of external websites.

9. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the “Last Updated” date revised accordingly.

11. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us at:

Cain & Cain Logistics

800-733-CAIN/info@cainfreight.com

11948 S Halsted Ave

Chicago, IL 60628